Thursday, December 6, 2007

 

Facebook apologizes for ad platform 'mistakes'

by Glenn Chapman Wed Dec 5, 6:10 PM ET

SAN FRANCISCO (AFP) - Facebook founder Mark Zuckerberg on Wednesday apologized online to members for "mistakes" made implementing a new ad platform and gave them a way to switch it off.

Last week the hot social networking website changed its nascent "Beacon" advertising platform to an opt-in system to soothe members outraged by what they saw as an assault on their privacy.


On Wednesday, Zuckerberg gave members a way to turn Beacon off.
"We simply did a bad job with this release, and I apologize for it," Zuckerberg wrote in a posting at the Facebook website.

Beacon lets "partners" track Facebook members' visits to their websites and relay messages letting users' friends in the social networking community know what they bought in a tactic referred to as "trusted referral" advertising.

Originally members were fodder for the ad platform if they didn't exert the effort to "opt-out."
Internet civic and political action group Moveon.org said that 55,000 of Facebook's 50 million members electronically signed a petition titled "Facebook: Stop invading my privacy."
The petition calls for Facebook not to spread word of what members buy to their friends without explicit permission.

The uprising caused Facebook to change the system so that members are asked to click on an "OK" icon if they want stories about their activities at advertisers' websites to be sent to friends via automated news feeds.

If members do nothing with the notices, no stories are sent, according to Facebook, which acts as intermediary between advertisers and members. A privacy tool released Wednesday lets members permanently opt-out of Beacon.

Facebook launched Beacon in early November in a move awaited by analysts wondering how Facebook will cash in on its booming popularity.

"It took us too long after people started contacting us to change the product so that users had to explicitly approve what they wanted to share," Zuckerberg wrote.

"We've made a lot of mistakes building this feature, but we've made even more with how we've handled them. I'm not proud of the way we handled this situation and I know we can do better."
Facebook was founded by Mark Zuckerberg in 2004 while he was a Harvard University student.

Facebook partners in the ad program include Overstock.com, Coca-Cola, Microsoft, Sony Pictures Television, and Blockbuster.

Zuckerberg, 23, billed Facebook Ads as a way to target ads at members in a "referral" manner mirroring the social nature of the website.

"Sites like Facebook are revolutionizing how we communicate with each other and organize around issues together in a 21st century democracy," said Moveon.org civic action spokesman Adam Green.

"Facebook's policy change is a big step in the right direction, and we hope it begins an industry-wide trend that puts the basic rights of Internet users ahead of the wish lists of corporate advertisers."

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Wednesday, October 24, 2007

 

Facebook Chooses Microsoft Over Google

Facebook will sell Microsoft a $240 million minority stake.

Juan Carlos Perez, IDG News Service

Wednesday, October 24, 2007 2:00 PM PDT

Facebook Inc. will sell a $240 million minority stake to Microsoft Corp., which as part of the deal will also expand the advertising services it provides to the social networking phenom, the companies said Wednesday in a statement.

The size of the ownership stake Microsoft will take during Facebook's next round of financing puts Facebook's valuation at a whopping $15 billion. Google had reportedly been courting Facebook as well.



In addition to the ownership piece, Microsoft will also extend its existing agreement to provide banner ads to Facebook in the U.S. With this deal, Microsoft will become Facebook's exclusive third-party ad platform, as well as provide Facebook ads internationally.

"This is about placing a big bet on the future of Facebook and positioning Microsoft possibly for an outright acquisition later, as well as keeping Facebook away from Google," said analyst Greg Sterling from Sterling Market Intelligence.

The Deal

During a conference call after the announcement, Owen Van Natta, Facebook's vice president of operations and Chief Revenue Officer, didn't acknowledge Google was one of the company's suitors.

He said Facebook chose Microsoft because of its reputation as one of the world's top technology providers. "We were fortunate to have a lot of folks who wanted to partner with us around advertising," he said.

Kevin Johnson, president of Microsoft's Platforms and Services Division, called the deal a "big vote of confidence" for Microsoft's advertising strategy.

However, he said advertising is just one area of convergence for the companies, though he declined to mention specifically in what other areas of technology or business the two companies will collaborate.

Facebook will likely devote the cash influx from its next financing round to bankroll the torrid growth it is expecting in the coming 12 months in usage and headcount.

"This is clearly good for Facebook, as they get a big pile of cash to expand, and Microsoft has given them the valuation they were looking for," Sterling said. "So Facebook gets a big chunk of money and a massive valuation."

With about 300 employees now, Facebook expects to have about 700 a year from now, its CEO and co-founder Mark Zuckerberg said last week at the Web 2.0 Summit.

Meanwhile, the site is growing its usage at breakneck speed, with about 250,000 new users registering every day.

Facebook's Background

Founded in 2004, it currently has about 49 million active users today, up from 12 million in December. Over half of its active members return to the site daily. Some 59 percent of its users are outside the U.S.

Earlier Wednesday, The Wall Street Journal and The New York Post reported that Facebook was in the final stages of making a decision on whether to do this deal with Microsoft or Google.

For Microsoft, which hasn't attained as strong a position in online advertising as it had hoped, and lags behind Google, landing this deal could be a major win, as long as Facebook proves to be as attractive an advertising vehicle as expected.

Microsoft and Facebook signed their original advertising deal in August 2006 and months later extended that agreement through 2011.

The Journal reported later on Wednesday that Facebook expects a profit of about $30 million this year, on revenue of $150 million.

Google and Yahoo provide ads for Facebook rival MySpace.

A "Must-Win" for Microsoft

Since News Corp. bagged MySpace in 2005 and Google bought YouTube last year, "for Microsoft, this was a must-win," said Allen Weiner, a Gartner Inc. analyst. "They needed to do whatever it took."With this deal, Microsoft sends a clear message that it is serious about its intention to be a major online advertising platform player, Weiner said.

Still, questions remain about social networking sites' full potential for advertising, since most of their content is largely unregulated and created by millions of individuals, resulting often in material that is vulgar and objectionable.

"There is some merit to those questions about social networking sites as viable advertising vehicles," Weiner said. However, these sites will probably evolve and look very differently in five years, when, in addition to their core social networking functions, they'll also likely be platforms for delivering media content to its members, Weiner said.

Facebook Advertising

Facebook plans to share more ideas for revving up its advertising business on Nov. 6, at an event in New York to which it has invited what it calls "its closest advertisers."

"As part of [the event], Facebook executives will discuss new approaches for advertising online," a Facebook spokeswoman said via e-mail. "We are not sharing any further details."

Facebook, MySpace and others are also under close scrutiny from law enforcement agencies in the U.S. and abroad because sexual predators use social-networking sites to stalk and victimize people, in particular minors.

According to Hitwise, Facebook.com was the ninth most visited site in the U.S. during the week ended October 20. Within the social networking category, Facebook.com received 15 percent of U.S. visits during that week, placing second behind leader MySpace, which got 76 percent of visits, according to Hitwise.

The Journal first reported Google's and Microsoft's pursuit of the Facebook investment a month ago.


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